After Hours Care
Please call 911 immediately for all emergencies
For routine and non-urgent concerns:
Text us with the Spruce app 24x7 for non-urgent issues, questions, scheduling, refills, forms, etc. and get a response the next business day.
OPTION 1 - Text us on Spruce. Spruce is monitored 8am to 8 pm. During this time:
- Non-urgent medical concerns often receive a reply within a few hours, seven days a week
- Messages about scheduling, refills, forms, etc. will receive a reply during business hours (8 to 5 M-F)
OPTION 2 - Use the Symptom Checker button below. After entering your child's symptom, you will get "Care Advice" for at-home care and instructions for "When to Call", which will tell you when one of these actions should be taken:
- Go to ER - Seek care at your closest ER - We suggest a facility with dedicated pediatric ER physicians such as Children’s Hospital Colorado
- Call Doctor or Seek Care Now - Call us at 720-734-8816 and Press 2 for Urgent. (see section below)
- Contact Doctor within 24 hours or during office hours - Text us on Spruce or call us at 720-734-8816 and Press 1 to leave a non-urgent message. We'll follow up with you during business hours.
Symptom Checker
For urgent concerns:
If you are very worried about your child's condition and/or the Symptom Checker has advised you to "Seek Care Now", please CALL OUR OFFICE at 720-734-8816 and Press 2 for "Urgent". If you have an urgent concern - CALL, do not text.
- Between 8am and 8pm, your call will be answered or returned within an hour by a member of our team
- Between 8pm and 8am, your call will be answered by an experienced pediatric triage nurse. If your call is not answered, leave a message and you will get called back within an hour